Safety
The Department for Education and Skills acknowledges the importance of school trips as a vital addition to the curriculum.
Of course, we realise that the safety of pupils is at the forefront of the minds of all teachers who set about organising such trips.
That's why we do everything within our ability to ensure that all aspects of the trip comply with health and safety rules and guidelines.
Health and Safety
We have developed a comprehensive safety management policy to ensure that Hwyl a Fflag operates effective systems and follows strict procedures to ensure that all aspects of safety on the trip have been fully assessed beforehand.
We take an active interest in all health and safety elements of our tours. As well as carrying out full inspections on our regularly used accommodation and coach suppliers, we also ask our customers to report any accidents, incidents and 'near misses', as well as any other issues which arise during their trip. Please let us know as soon as possible if anything of this nature happens during your tour, as we keep a record of all such incidents.
We also promote a strong health and safety policy in our own working environment, so that our staff has a positive attitude towards the importance of maintaining high safety standards .
When you come to the stage where you're making your risk assessments for your trip, get in touch with us as we have our own risk assessments for many of the hotels and centres we use, as well as the excursions you can book through us. We can also offer help and advice as you plan the safety aspect of your trip.
Financial Security
Under the Package Travel, Package Holidays and Package Tours Regulations, we are legally obliged to protect your payments until you have returned from your trip. These funds will only be released to us when you confirm to us that your tour has been succesfully completed (or 14 days after your return if we do not hear to the contrary). This means that your money is protected in the event of Hwyl a Fflag's insolvency.
Fully comprehensive insurance is included in all our tour prices, so from the moment we receive your deposit you are covered for cancellation under the terms and conditions of the policy.